Contact Us

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Email Support

For support inquiries, technical questions, or general feedback, email us at:

[email protected]

Response Time

We typically reply within:

1–2 Business Days

Mon–Fri, 9 AM–6 PM EST

What to Include in Your Email

1

Your Shopify Store Name

This helps us quickly locate your account and provide faster support.

2

Detailed Description

Explain your issue or question in detail so we can provide the best solution.

3

Screenshots (if applicable)

Visual context helps us understand and resolve issues faster.

Need Urgent Help?

For urgent technical issues affecting your store, please mark your email as "URGENT" in the subject line, and we'll prioritize your request.

Send Urgent Email

Common Questions?

Check out our documentation and FAQ before reaching out

View Documentation